AI implementation for operators
The most expensive problems in your business are the ones that repeat.
Bytown Intelligence finds them, puts AI to work on them, and proves the result in your numbers. Led by Dan Fried — 30+ years running service, property management and construction businesses in Ottawa. Not a software vendor with a demo.
Bytown Intelligence is an Ottawa-based AI implementation consultancy serving service, property management and construction businesses across Eastern Ontario.
Three decades on your side of the table
Service. Property management. Construction.
Most AI consultants have never dispatched a crew, run a board meeting, or chased a receivable. Dan has spent his career doing exactly that — in the three industries where repetitive work costs the most.
Service
Decades of client-facing service operations: intake, dispatch, scheduling, follow-up and the phone that never stops ringing. He knows where service businesses leak revenue because he's run the front desk, the field crews and the P&L behind them.
Property management
Former CEO and co-owner of one of Ottawa's larger property management firms — 30+ staff serving 50+ condominium corporations. One of the original RCM designation holders in Ottawa, CSM designate, member of ACMO and CCI, and a sitting member of the CMRAO Discipline Appeals Committee.
Construction
President & CEO of an Ottawa building restoration company — concrete repair, parking garages, building envelope. Estimating, crews, contracts, seasonality, cash flow: the realities every construction-sector AI tool gets judged against here.
Built products
Working tools, already in the field.
Alongside custom implementations, Bytown Intelligence builds and runs its own AI products — proof that we ship, not just advise.
Construction estimating
BidTrace
AI-powered estimating for construction and restoration contractors. Upload the tender package — drawings, specs, addenda — and BidTrace extracts the line items, flags document conflicts, and prices a submission-ready bid. Every number identifies its source.
Intelligence product
Intelligence Gathering
Continuous, structured intelligence on the markets, competitors and accounts that matter to your business — gathered and organized by AI, delivered in a form your team can act on, not a pile of links.
Intelligence product
Media Monitoring
Round-the-clock monitoring of news and public sources for your company, projects and sector — with AI-filtered alerts that reach you when coverage moves, not days later.
What we do
Three jobs, done in order.
Find the problem
A working session and a short assessment that puts a dollar figure on your most expensive repetitive problem — missed calls, slow follow-up, manual intake, rebuilt paperwork. No jargon, no 47-page strategy deck.
Implement the fix
We build and deploy the solution — answering, booking, follow-up, intake, document handling — wired into the tools your business already runs on. Your team keeps every decision that needs judgment.
Run it and prove it
Ongoing management with a one-page monthly report against your baseline. If the numbers move, you see it. If they don't, you see that too — and we fix it or you stop paying.
How it works
From first call to measured result.
Diagnose
A 15-minute call, then a short look at your real data. The problem gets a dollar figure before anything gets built.
Pilot
A working version on one slice of the business — after-hours calls, one intake queue — in weeks, not quarters.
Implement
Full rollout with your team trained and the rules written with you. Nothing goes live that you haven't approved.
Measure
Baseline captured before cutover, results reported monthly. The project is judged by your numbers, not ours.
About Dan Fried
Built by an operator, not a vendor.
Dan Fried has spent more than 30 years building and running businesses in Ottawa's service, property management and construction sectors. He founded Bytown Intelligence for one reason: the businesses he's spent a career in are the ones with the most to gain from AI — and the least patience for vendors who don't understand how they actually run.
He has sat on your side of the table: hiring, dispatching, quoting, chasing receivables, presenting to boards, answering the phone at 9pm. Every implementation here gets judged by that lens — does it move a number an owner actually watches?
- President & CEO, Ottawa building restoration company (concrete, garages, building envelope)
- Former CEO & co-owner, major Ottawa property management firm — 30+ staff, 50+ condo corporations
- One of the original RCM designations granted in Ottawa; CSM designate
- Member, ACMO and CCI; sitting member, CMRAO Discipline Appeals Committee
- Lifelong Ottawa resident — this market, these businesses, these winters
Why "Bytown"?
Bytown was Ottawa before Ottawa was Ottawa — a working town built on practical trades. We treat AI the same way: as a trade. Done properly, priced plainly, with results you can inspect.
Common questions
Straight answers.
What does Bytown Intelligence do?
Bytown Intelligence is an Ottawa-based AI implementation consultancy. We find the most expensive repetitive problem in a business — missed calls, slow follow-up, manual paperwork — put AI to work on it, and prove the result against a measured baseline. We also build our own AI products: BidTrace for construction estimating, plus Intelligence Gathering and Media Monitoring.
What kinds of businesses do you work with?
Service companies such as HVAC, plumbing and restoration trades, property management firms and condominium corporations, and construction contractors — primarily in Ottawa and Eastern Ontario. The common thread is high-volume repetitive work with a clear dollar cost.
What does AI implementation cost?
Every engagement starts with a working session that puts a dollar figure on the problem before anything is built. Implementation is priced as a flat monthly fee sized to that problem and quoted up front — and if the numbers don't support doing it, we'll tell you that too.
Do I need to be technical to work with Bytown Intelligence?
No. Everything is built around how operators actually run a business: you approve the rules in plain language, your team keeps every decision that needs judgment, and results are reported as the numbers you already watch — calls answered, jobs booked, hours saved.
How long does an AI implementation take?
Diagnosis starts with a 15-minute call and a short look at your real data. A working pilot typically runs on one slice of the business within weeks, with a measured result against your baseline inside 60 days.
Who runs Bytown Intelligence?
Dan Fried — an Ottawa operator with more than 30 years building and running service, property management and construction businesses, including as President & CEO of a building restoration company and former CEO and co-owner of one of Ottawa's larger property management firms.
Get started
Start with 15 minutes.
Bring your most expensive repetitive problem. Leave with a dollar figure on it and a straight answer on whether AI can fix it — including "no," if that's the honest answer.
Book a working session- Dan Fried
- Founder, Bytown Intelligence
- dfried@bytown.ai
- Phone
- 613-277-7310
- Location
- Ottawa, Ontario — serving Eastern Ontario